IBM Technical Support Associate Walk-In Interviews for Freshers and Experienced

IBM Technical Support Associate Walk-In Interviews for Freshers and Experienced on 23rd November 2013

Date and Time:
Date-23rd November, Starting Time: 10 AM

Job Profile:Technical Support Associate - Service Desk Delivery (sdd)-voice Process

IBM Freshers Walk-in Technical Support Associate Job Description:

Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems.

Eligibility for IBM Technical Support Associate Freshers Walk-IN:

#Freshers/ (Experienced up to 4yrs)
# Bachelor's Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills

Additional Information:
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.

Venue Details:
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
OrIBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Contact Person:-Shravan / Arun / Padmaja.

Mandatory Documents To Be Carried With The Candidates:

To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition - GPSD-0587409 and upload your CV and Photo Id proof.

For more details visit IBM Naukri Job Post

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